Do you give your employees tasks and ask them to report back upon completion and then wonder why much of the time things are not done the way you would like? Communication is not a one-way street. There are components of communication which help you to raise awareness, develop understanding and clarify expectations so there are no missed opportunities. One of the most underrated components of the communication model is listening. This course will help you identify your own strengths in communication and listening. Learning Objectives: •Explore three ways we communicate and create mutual meaning •Appreciate Listening – the most overlooked and underutilized leadership skill •Enhance presentation skills