Are you a leader within your team or are you the leader of your team? Engaging employees requires a special set of skills around influence, communication, and interaction with individuals and teams in an authentic and consistent manner. Employees who feel devalued, underappreciated or unheard will disengage, which doesn’t only affect you, but affects each person they come in contact with throughout their day. In this course, you will learn about the importance of acknowledgement, validation and empowering questions when working with employees. Find out how to create an environment of authentic engagement for dedicated team members to make the magic happen! Learning Objectives: •Develop acknowledgment and validation techniques •Learn how to empower employees •Create connection through the feedback process •Manage project and action plans